Privacy Policy

What Information Do We Collect?

When you purchase from our store, we collect personal information including your name, postal address, and email address as part of the buying process. When you browse our site, we also automatically receive your device's IP address, which helps us understand your browser and operating system.

With your permission, we may also send you emails about our store, new products, and other updates.

Legal Basis for Processing Your Data

Under the General Data Protection Regulation (GDPR), we are required to identify a lawful basis for processing your personal data. We rely on the following:

  • Contract performance (Article 6(1)(b) GDPR) — to process your order, arrange delivery, handle returns, and provide customer support.
  • Legitimate interests (Article 6(1)(f) GDPR) — to analyse website traffic and improve our service (via Google Analytics), and to protect against fraud.
  • Legal obligation (Article 6(1)(c) GDPR) — to retain transaction records as required by Irish tax and accounting law.
  • Consent (Article 6(1)(a) GDPR) — to send you marketing emails where you have opted in. You may withdraw this consent at any time.

Consent

How do we obtain your consent?

When you provide personal information to complete a transaction, verify a payment, place an order, arrange delivery, or process a return, we infer your consent to collect and use it for that specific purpose only.

If we need your personal information for any secondary purpose — such as marketing — we will ask for your explicit consent, or provide you with an opportunity to opt out.

How do I withdraw my consent?

You may withdraw your consent at any time by contacting us at info@beoutdoors.ie or by writing to us at the address below.

Your Rights Under GDPR

As a data subject, you have the following rights regarding your personal data:

  • Right of access — you may request a copy of the personal data we hold about you.
  • Right to rectification — you may ask us to correct inaccurate or incomplete data.
  • Right to erasure (“right to be forgotten”) — you may ask us to delete your personal data in certain circumstances.
  • Right to restriction of processing — you may ask us to pause the processing of your data.
  • Right to data portability — you may request your data in a structured, machine-readable format.
  • Right to object — you may object to processing based on our legitimate interests, or to direct marketing at any time.
  • Right to withdraw consent — where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at info@beoutdoors.ie.

You also have the right to lodge a complaint with the Data Protection Commission (Ireland), the supervisory authority for data protection in Ireland.
Website: www.dataprotection.ie  |  Phone: +353 57 868 4800

Disclosure

We may disclose your personal information if required to do so by law, or if you violate our Terms of Service.

Shopify

Our store is hosted on Shopify Inc., who provide the e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify's data storage, databases, and application infrastructure, on servers protected by firewalls.

Payment

If you use a direct payment gateway, Shopify stores your credit card data, encrypted to the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is deleted once the purchase is complete. All payment gateways adhere to PCI-DSS standards managed by the PCI Security Standards Council. For more detail, see Shopify's Terms of Service and Privacy Statement.

Third-Party Service Providers

Third-party providers used by us will only collect, use, and disclose your information to the extent necessary to perform the services they provide. Our current third-party processors include:

Some of our third-party service providers — including Shopify Inc. (Canada/USA) and Google (USA) — may process your data outside the European Economic Area (EEA). Where this occurs, we rely on appropriate safeguards such as EU Standard Contractual Clauses or adequacy decisions to protect your data in accordance with GDPR.

Once you leave our website or are redirected to a third-party site or application, you are no longer governed by this Privacy Statement.

Security

To protect your personal information, we follow industry best practices and take reasonable precautions to prevent loss, misuse, unauthorised access, disclosure, alteration, or destruction. Credit card information is encrypted using SSL technology and stored with AES-256 encryption. While no method of internet transmission is 100% secure, we follow all PCI-DSS requirements and implement additional accepted industry standards.

Data Retention

We retain your order and transaction data for 7 years in accordance with Irish tax and accounting obligations. Marketing consent records are retained for as long as you remain subscribed. You may request deletion of any data not required for legal compliance at any time by contacting info@beoutdoors.ie.

Cookies

We use cookies to provide and improve our service. Cookies fall into the following categories:

  • Strictly necessary cookies — essential to the functioning of the website (e.g. shopping cart, session management). These do not require your consent.
  • Analytics cookies — we use Google Analytics to understand how visitors use our site. These require your consent and can be declined via our cookie banner.

Cookies used on this site include:

  • _session_id — tracks your session (referrer, landing page) — session duration
  • _shopify_visit & _shopify_uniq — internal visit counters — up to 24 hours
  • cart — stores your shopping cart contents — 2 weeks
  • _secure_session_id — secure session token — session duration
  • _ga, _gid — Google Analytics — up to 2 years

You can opt out of non-essential cookies via the cookie banner shown on your first visit, or by adjusting your browser settings.

Age Requirement

By using this site, you confirm that you are at least 16 years of age.

Changes to This Privacy Statement

We may update this policy at any time. Changes take effect immediately upon posting. We recommend reviewing this page periodically. If our store is acquired or merged with another company, your information may be transferred to the new owners to allow continued service.

Contact & Data Access Requests

To access, correct, amend, or delete your personal data, to withdraw consent, or to register a complaint, please contact our Privacy Officer:

Be Outdoors [Re: Privacy]
Tullamore, Co. Offaly, Ireland
info@beoutdoors.ie